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Forward-Deployed Engineering

Customer Success & Technical Account Managers

Adoption, expansion, and the customer's long-term outcome.

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Adoption, expansion, and the customer's long-term outcome.

Kirkland HQ & Garage

Minimum requirements

  • ▸Technical CS/TAM experience with enterprise accounts
  • ▸You drive adoption and renewals, not just tickets
  • ▸Calm under pressure; trusted advisor energy

What winning looks like

  • ▸Net revenue retention and logo retention
  • ▸Active adoption per account
  • ▸CSAT/NPS and time-to-resolution

Apply

Apply for Customer Success & Technical Account Managers

One short form, right here. A person reads every application and you hear back either way. You get your own link to check where things stand, and you can withdraw or delete your application from it at any time, without an account.

Customer Success & Technical Account Managers

That is everything we need. The rest is optional, and it helps.

You get a reference number and an email, straight away.
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