Fighting customer service — the menu, the hold, the fortieth minute.

Free trials that quietly became a monthly bill.

The receipts, the codes, the form that follows you home.

The box, the label, the wait for your own money back.

On hold with the airline at 2 a.m. when the plan changes.

Three calls to book one appointment.

The charge you didn't expect, and the afternoon to dispute it.

Insurance, registration, memberships — the yearly dread.

Your name and address, typed into the hundredth box.

Comparison-shopping the whole internet for the price you deserve.