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4. Support

We’re here to ensure your journey with Hushh Developer APIs is as smooth as possible. Below you’ll find details on how to get in touch, answers to common questions, and links to further resources.


4.1 Contact Details

📩 Email: sales@hushh.ai
Reach out for technical support, partnership inquiries, or general questions about using Hushh.

🌐 Website: hushh.ai (opens in a new tab)
Explore our website for the latest news, product updates, and developer announcements.


4.2 FAQs

🔹 How do I switch from test mode to live mode?

Your API key determines whether requests are handled in test or live mode.
Once you’re ready for production, generate or request a live-mode API key and update your credentials accordingly.

⚠️ Note: Currently, our live mode is not yet available.

🔹 What if a user revokes consent after data has been retrieved?

If a user revokes consent, you must:

  • Cease further data pulls for that data scope.
  • Delete or anonymize any locally stored copies if requested by the user.
  • You will not be able to access updated data after consent has been revoked.

🔹 Do you store all user data permanently?

Hushh respects user ownership. Data is: ✅ Stored securely only with explicit user permission.
Deleted upon user request, adhering to GDPR and similar regulations.

🔹 How do I handle token expiration?

If you receive a token-expired error:

  1. Call the /sessiontoken endpoint again.
  2. Use your valid API key and email to obtain a new session token.

🔹 Can I cache data for offline usage?

✅ If your use case requires caching, ensure:

  • Users are informed.
  • You comply with privacy regulations.
  • Data is only cached for a legitimate purpose agreed upon by the user.

4.3 Further Resources

📖 Developer Guides & Quick Start
Refer to our Getting Started section to kick off your integration journey.

📌 API Reference
For in-depth endpoint documentation, schemas, and code samples, visit our API Reference.

🔔 Changelog / Release Notes
Keep an eye on Hushh’s update feed (accessible via your developer dashboard) for:

  • Feature releases
  • Bug fixes
  • New API endpoints

Need More Help?

If you can’t find answers in our documentation or FAQs, contact our support team at sales@hushh.ai.
💡 We’re always here to help you build secure, compliant, and user-friendly solutions with Hushh Developer APIs.

🚀 Happy Coding!


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